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Feelings online - "face to face," the network policy
Suihua of Anda, Heilongjiang, each community has a camera and microphone installed on the computer, through the cable network and the local party and government functions, the system called "feelings online."
If you have any questions community residents need to reflect, resolve, or complaints can be found through the video call the corresponding functions of the department head, these problems can be in 2 to 3 days to reply, and some were able to solve. Last year in June, Anda, Heilongjiang Province, the first trial "feelings online" system, Suihua City recently decided to "feelings online" in the city-wide promotion.
In the Internet age, local leaders continue to explore the launch of mail, Sector Moral hotline, portals, QQ community networking platforms such as placing greater emphasis on "Internet in politics," while Anda launch of the "feelings-line" are a new , integrated management of public services and functions of the "network governance" platform.
In the "feelings online" system, set up livelihood assistance was the people's livelihood security, livelihood enterprise, livelihood security and livelihood services, livelihood complaints, community and township eight fixed part, announced a 47 270 service sector. 3 city streets, 23 community, 14 towns and the Party and government functions have been set up "people's livelihood, special seats online services," which units need to solve any problems, at a glance.
New street who lives in Northern communities Anda Chi usually like to go to park any exercise, recently he found the ice gradually melted Park lake, the elderly and children playing in the lake is very dangerous to walk. 9:00, he came to the community office, community workers, reflect the problems of his hair to the "feelings online" on. The other side of the network, Anda, Deputy Secretary Jiang Tao Urban Management law enforcement network video "face to face" to host him, "Your problem does exist to reflect, we will reinforce the lake in early April around the fence and slope protection, and arrange 7 full-time officers on duty there. "
And, like any Chi, community residents, the problems are reflected in daily life "chores." Press here "feelings online" records, such as water covers subsidence, building household heating, cable TV signal instability, from primary school to open too late, according to for lost housing and other issues through "feelings hotline" to be addressed and answered involved to include the Construction Bureau, Education Bureau, Urban Management Bureau, Civil Affairs Bureau, Radio and TV and other 84 major local Party and government departments.
To ensure orderly and effective operation of the system, Anda formulated "" feelings-line "system management measures," Party and government departments of the top leaders each month to one day time-line duty, deputies on duty at least 1 day per week rotating line, each work Japan has four hours of "feelings online special seats" line duty, ready to accept the people's advice and visit.
New director Xu Jianping, said the streets in northern communities, there is no "feelings online," when the livelihood of the people run to their many departments still do not know who to turn, a lot of unnecessary long way to go; With public sentiment online, and within the community, do not run Many departments, a "line" to solve the problem. "In the past, like the streets of stagnant water, motor vehicles account for such a thing road Necessary to Play in a circle calls, often do not know who to turn to fight for three days, the problem not solved, I think that's senseless. Is not the same, reflecting The problem first, if not to resolve, within a few days the municipal government are concerned. "
"The key is aging fast, through video-site solution, 5 minutes, 10 minutes to answer you, something directly related to the implementation to the responsible department, in one step, not shirk. People even if the complaint is also to lodge complaints, do not put all the heap to the government at the gate. "Xu Jianping said.
To ensure that "public sentiment line" system can be effective, Anda also requires departments to assign special personnel to be on duty each working day, all the questions limited reply video registration record of each visit, municipal leaders and the masses can be handled at any time the search results.
Anda City Ducha Shi and effectiveness of the Office of the duty of all departments online, online reception and handling the situation with online monitoring, provision requirements errant line duty, receiving public attitudes and misconduct, failure to reply, should be resolved not by relevance requests in a timely manner to resolve or not to reply, with performance supervision, administrative warning, organizational oversight and accountability, etc..
"If the buck-passing between departments, people certainly have grievances. Usually to 100 yuan to solve the 'little things' inflicted one million can not solve the 'big'," Li Chun Suihua City office, said, "good and the masses communication, listen to public opinion, to explain policies, handle complaints, problem solving, is due to the quality of cadres Network. Now, 'sentiments line' has become Anda training cadres, cadres of the important means of investigation, "
According to reports, "public sentiment Online" website since, Anda directly listen to the voice and direct advisory services to thousands of people, problem-solving more than 200 pieces, gone through more than 90%, leading petition cases reduced by 50% or more, on all petitions The number fell by an average 30%.
Suihua party secretary Hu Shiying said, "feelings online" shorten the distance between the cadres and the masses, improve the administrative effectiveness and efficiency, saving the cost of public services, the cadres more direct understanding of the voice of the people, the people would like to know " vinegar in which acid, where salty sauce "to solving the problems in the key unit, to help people Chuaizhuo emotions, with a satisfied walk.
"Suihua city will promote Andy 'feelings online' experience, the immediate opening of all conditions, conditions are not fully equipped with the counties and departments to actively promote, play its social regulator, pressure reducing valve function." Hu Shiying said.(Editor: Jun-Tao Liu)
Suihua of Anda, Heilongjiang, each community has a camera and microphone installed on the computer, through the cable network and the local party and government functions, the system called "feelings online."
If you have any questions community residents need to reflect, resolve, or complaints can be found through the video call the corresponding functions of the department head, these problems can be in 2 to 3 days to reply, and some were able to solve. Last year in June, Anda, Heilongjiang Province, the first trial "feelings online" system, Suihua City recently decided to "feelings online" in the city-wide promotion.
In the Internet age, local leaders continue to explore the launch of mail, Sector Moral hotline, portals, QQ community networking platforms such as placing greater emphasis on "Internet in politics," while Anda launch of the "feelings-line" are a new , integrated management of public services and functions of the "network governance" platform.
In the "feelings online" system, set up livelihood assistance was the people's livelihood security, livelihood enterprise, livelihood security and livelihood services, livelihood complaints, community and township eight fixed part, announced a 47 270 service sector. 3 city streets, 23 community, 14 towns and the Party and government functions have been set up "people's livelihood, special seats online services," which units need to solve any problems, at a glance.
New street who lives in Northern communities Anda Chi usually like to go to park any exercise, recently he found the ice gradually melted Park lake, the elderly and children playing in the lake is very dangerous to walk. 9:00, he came to the community office, community workers, reflect the problems of his hair to the "feelings online" on. The other side of the network, Anda, Deputy Secretary Jiang Tao Urban Management law enforcement network video "face to face" to host him, "Your problem does exist to reflect, we will reinforce the lake in early April around the fence and slope protection, and arrange 7 full-time officers on duty there. "
And, like any Chi, community residents, the problems are reflected in daily life "chores." Press here "feelings online" records, such as water covers subsidence, building household heating, cable TV signal instability, from primary school to open too late, according to for lost housing and other issues through "feelings hotline" to be addressed and answered involved to include the Construction Bureau, Education Bureau, Urban Management Bureau, Civil Affairs Bureau, Radio and TV and other 84 major local Party and government departments.
To ensure orderly and effective operation of the system, Anda formulated "" feelings-line "system management measures," Party and government departments of the top leaders each month to one day time-line duty, deputies on duty at least 1 day per week rotating line, each work Japan has four hours of "feelings online special seats" line duty, ready to accept the people's advice and visit.
New director Xu Jianping, said the streets in northern communities, there is no "feelings online," when the livelihood of the people run to their many departments still do not know who to turn, a lot of unnecessary long way to go; With public sentiment online, and within the community, do not run Many departments, a "line" to solve the problem. "In the past, like the streets of stagnant water, motor vehicles account for such a thing road Necessary to Play in a circle calls, often do not know who to turn to fight for three days, the problem not solved, I think that's senseless. Is not the same, reflecting The problem first, if not to resolve, within a few days the municipal government are concerned. "
"The key is aging fast, through video-site solution, 5 minutes, 10 minutes to answer you, something directly related to the implementation to the responsible department, in one step, not shirk. People even if the complaint is also to lodge complaints, do not put all the heap to the government at the gate. "Xu Jianping said.
To ensure that "public sentiment line" system can be effective, Anda also requires departments to assign special personnel to be on duty each working day, all the questions limited reply video registration record of each visit, municipal leaders and the masses can be handled at any time the search results.
Anda City Ducha Shi and effectiveness of the Office of the duty of all departments online, online reception and handling the situation with online monitoring, provision requirements errant line duty, receiving public attitudes and misconduct, failure to reply, should be resolved not by relevance requests in a timely manner to resolve or not to reply, with performance supervision, administrative warning, organizational oversight and accountability, etc..
"If the buck-passing between departments, people certainly have grievances. Usually to 100 yuan to solve the 'little things' inflicted one million can not solve the 'big'," Li Chun Suihua City office, said, "good and the masses communication, listen to public opinion, to explain policies, handle complaints, problem solving, is due to the quality of cadres Network. Now, 'sentiments line' has become Anda training cadres, cadres of the important means of investigation, "
According to reports, "public sentiment Online" website since, Anda directly listen to the voice and direct advisory services to thousands of people, problem-solving more than 200 pieces, gone through more than 90%, leading petition cases reduced by 50% or more, on all petitions The number fell by an average 30%.
Suihua party secretary Hu Shiying said, "feelings online" shorten the distance between the cadres and the masses, improve the administrative effectiveness and efficiency, saving the cost of public services, the cadres more direct understanding of the voice of the people, the people would like to know " vinegar in which acid, where salty sauce "to solving the problems in the key unit, to help people Chuaizhuo emotions, with a satisfied walk.
"Suihua city will promote Andy 'feelings online' experience, the immediate opening of all conditions, conditions are not fully equipped with the counties and departments to actively promote, play its social regulator, pressure reducing valve function." Hu Shiying said.
If you have any questions community residents need to reflect, resolve, or complaints can be found through the video call the corresponding functions of the department head, these problems can be in 2 to 3 days to reply, and some were able to solve. Last year in June, Anda, Heilongjiang Province, the first trial "feelings online" system, Suihua City recently decided to "feelings online" in the city-wide promotion.
In the Internet age, local leaders continue to explore the launch of mail, Sector Moral hotline, portals, QQ community networking platforms such as placing greater emphasis on "Internet in politics," while Anda launch of the "feelings-line" are a new , integrated management of public services and functions of the "network governance" platform.
In the "feelings online" system, set up livelihood assistance was the people's livelihood security, livelihood enterprise, livelihood security and livelihood services, livelihood complaints, community and township eight fixed part, announced a 47 270 service sector. 3 city streets, 23 community, 14 towns and the Party and government functions have been set up "people's livelihood, special seats online services," which units need to solve any problems, at a glance.
New street who lives in Northern communities Anda Chi usually like to go to park any exercise, recently he found the ice gradually melted Park lake, the elderly and children playing in the lake is very dangerous to walk. 9:00, he came to the community office, community workers, reflect the problems of his hair to the "feelings online" on. The other side of the network, Anda, Deputy Secretary Jiang Tao Urban Management law enforcement network video "face to face" to host him, "Your problem does exist to reflect, we will reinforce the lake in early April around the fence and slope protection, and arrange 7 full-time officers on duty there. "
And, like any Chi, community residents, the problems are reflected in daily life "chores." Press here "feelings online" records, such as water covers subsidence, building household heating, cable TV signal instability, from primary school to open too late, according to for lost housing and other issues through "feelings hotline" to be addressed and answered involved to include the Construction Bureau, Education Bureau, Urban Management Bureau, Civil Affairs Bureau, Radio and TV and other 84 major local Party and government departments.
To ensure orderly and effective operation of the system, Anda formulated "" feelings-line "system management measures," Party and government departments of the top leaders each month to one day time-line duty, deputies on duty at least 1 day per week rotating line, each work Japan has four hours of "feelings online special seats" line duty, ready to accept the people's advice and visit.
New director Xu Jianping, said the streets in northern communities, there is no "feelings online," when the livelihood of the people run to their many departments still do not know who to turn, a lot of unnecessary long way to go; With public sentiment online, and within the community, do not run Many departments, a "line" to solve the problem. "In the past, like the streets of stagnant water, motor vehicles account for such a thing road Necessary to Play in a circle calls, often do not know who to turn to fight for three days, the problem not solved, I think that's senseless. Is not the same, reflecting The problem first, if not to resolve, within a few days the municipal government are concerned. "
"The key is aging fast, through video-site solution, 5 minutes, 10 minutes to answer you, something directly related to the implementation to the responsible department, in one step, not shirk. People even if the complaint is also to lodge complaints, do not put all the heap to the government at the gate. "Xu Jianping said.
To ensure that "public sentiment line" system can be effective, Anda also requires departments to assign special personnel to be on duty each working day, all the questions limited reply video registration record of each visit, municipal leaders and the masses can be handled at any time the search results.
Anda City Ducha Shi and effectiveness of the Office of the duty of all departments online, online reception and handling the situation with online monitoring, provision requirements errant line duty, receiving public attitudes and misconduct, failure to reply, should be resolved not by relevance requests in a timely manner to resolve or not to reply, with performance supervision, administrative warning, organizational oversight and accountability, etc..
"If the buck-passing between departments, people certainly have grievances. Usually to 100 yuan to solve the 'little things' inflicted one million can not solve the 'big'," Li Chun Suihua City office, said, "good and the masses communication, listen to public opinion, to explain policies, handle complaints, problem solving, is due to the quality of cadres Network. Now, 'sentiments line' has become Anda training cadres, cadres of the important means of investigation, "
According to reports, "public sentiment Online" website since, Anda directly listen to the voice and direct advisory services to thousands of people, problem-solving more than 200 pieces, gone through more than 90%, leading petition cases reduced by 50% or more, on all petitions The number fell by an average 30%.
Suihua party secretary Hu Shiying said, "feelings online" shorten the distance between the cadres and the masses, improve the administrative effectiveness and efficiency, saving the cost of public services, the cadres more direct understanding of the voice of the people, the people would like to know " vinegar in which acid, where salty sauce "to solving the problems in the key unit, to help people Chuaizhuo emotions, with a satisfied walk.
"Suihua city will promote Andy 'feelings online' experience, the immediate opening of all conditions, conditions are not fully equipped with the counties and departments to actively promote, play its social regulator, pressure reducing valve function." Hu Shiying said.
(Editor: Jun-Tao Liu) |
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